Zoom Workspace App for your PC Computer
In preparation for our organizational transition to the Zoom Phone system, the IT team will contact your department manager to get the migration process started. If you are in a department where your manager has been contacted already, and you have a migration date set, here are steps you can take to prepare:
- On your computer, go to the search bar near the start button (bottom left-hand side of your home screen).
- Search for the Zoom Workspace app. If you have it installed, no other action is needed for you to take on your PC.
- An action step needed for your desk phone: Because voicemail messages will not transfer over to Zoom, be sure to save any previous voicemail messages you want to keep. To save voicemail messages, click on this link: http://voicemail.chsnj.org:8081/user/login/ then enter your previous 7-digit extension number and the voicemail password (all digits). Be sure to do this ahead of time because once deleted, messages cannot be retrieved.
- If you do not see Zoom Workspace app on your desktop, you can search for it online by going to this link: https://www.zoom.com/
- Scroll all the way to the bottom of the page – see image below. Under “downloads” click on “Zoom Workspace App” then click on the Download 64-bit button to run the downloaded file. Note: All users can download this file. IT is not required for this step but if support is preferred, feel free to call the IT Service Desk at extension 4343
- Once the app is installed, please sign in using your Capital Health email and the Zoom password if you already have an account (this password is separate from you Capital Health computer password). If you do not already have a Zoom account, please sign up with Zoom using your Capital Health email & a password of your choosing.
- Once set up, you can make a test call with Zoom using the Zoom Workspace app. In the Zoom app on your computer, you should see a new option for phone in your top menu bar – see image below.
- A test phone call can be made in a few ways:
- Clicking on the phone icon and typing in a phone number; or
- Searching for a user who is already in the CH Zoom phone system; or
- Using the number pad – see image below.
- Please note, the Caller ID at the bottom is the number that will appear as your call back number when calling another phone, along with your extension.
- For any questions during setup and/or testing, please feel free to contact the Help Service Desk at X4343.